Custom web crawling and external intelligence for reputation, markets, and risk. Commission structured records for your own workflow, or scope research around a business question.
Which records do you need, from which pages, and how often?
An agreed data specification · Structured records in the agreed format · A scoped collection and maintenance programme
THE ENGAGEMENT
Agree the question. Define a useful result.
Choose ongoing monitoring or a focused investigation. We agree sources, records, formats, collection cadence, delivery, and review responsibilities around your requirement.
Pricing is consultation-based. Source feasibility, maintenance, and integration requirements are confirmed during scoping.
The existing social-intelligence workspace supports private project-based exploration. Specialist services combine agreed collection, research, traceability, and review.
Legal diligence and compliance monitoring support client advisers. Legal opinions, applicability decisions, and sign-off remain with those professionals.
Public simulations and downloadable records are illustrative. Source availability and review arrangements vary by engagement; examples do not establish universal coverage or a guaranteed outcome.
Follow public conversations across sources. Explore the themes, voices, and shifts in sentiment behind the volume, with a clear path back to the posts.
Define the topics, brands, and questions that matter
Track matching public posts across configured social sources
Explore momentum, sentiment, geography, and attention
Inspect the source evidence behind an observation
Use the Zeneral workspace for ongoing exploration, with specialist research and briefings scoped to your needs. Source availability and collection cadence vary by project.
Understand how your brand is being discussed, what concerns are recurring, and which developments need a closer look. Give your communications team evidence and context for its next move.
Scope relevant conversations and reputation themes
Review emerging issues and recurring concerns
Identify posts and accounts drawing attention
Prepare context and evidence for your response team
A managed monitoring engagement combines the social-intelligence workspace with specialist review. Response planning and escalation arrangements are agreed at the start of the engagement.
Connect developments across competitor websites, announcements, campaigns, and selected public sources. Understand the change, its context, and what remains uncertain.
Build a focused competitor and source watchlist
Review product, positioning, and campaign changes
Compare developments over an agreed period
Separate observed facts from research interpretation
Available as an ongoing monitoring programme or a focused competitive investigation. Research scope, sources, and reporting cadence are set around your business question.
Compare offers with the context that matters: product variants, promotions, availability, and delivery charges. Turn scattered prices into a useful view of your market.
Define products, variants, markets, and retailers
Match comparable offers and surface uncertain matches
Track price, promotion, and availability observations
Review changes with source and observation-time context
A scoped research and monitoring service. Currency, tax, delivery, product matching, and refresh requirements are agreed for each engagement. Pricing decisions remain with your team.
Bring relevant public records, company information, and reported developments into an organised evidence trail. Give your advisers a clearer starting point for their review.
Agree entities, jurisdictions, and research questions
Gather relevant accessible records and source material
Document relationships and potential inconsistencies
Flag unresolved questions and coverage limitations
A focused research engagement supporting the client’s legal and professional advisers. This service provides research and evidence gathering, rather than legal opinions, certification, or legal sign-off.
Follow selected regulatory and policy sources. Organise relevant changes, review questions, and agreed follow-up dates so your advisers can assess what applies.
Define jurisdictions, topics, and authoritative sources
Monitor selected publications and changes
Organise notices for relevance and applicability review
Track agreed follow-up owners and dates
A managed research and monitoring service for client advisers. Applicability assessments, legal advice, and compliance sign-off remain with the appropriate professionals.
Commission a web data collection service around your sources, fields, and delivery requirements. From a defined extraction to an ongoing data feed, agree the records your team needs and how they should arrive.
Assess target URLs, page scope, and source access requirements
Define fields, record structure, and quality checks
Agree volume, refresh cadence, and observation context
Scope delivery, receiving-system requirements, and ongoing maintenance
Available as a focused data extraction or an ongoing managed collection service. Source feasibility, formats, delivery methods, sample acceptance, and maintenance arrangements are confirmed before work begins.